Useful Moving Information

The Massachusetts Movers Association (MMA) is a non-profit trade association representing the moving and storage industry in Massachusetts and the other New England states. Then MMA encourages professionalism among its members.

The MMA works closely with the Massachusetts Department of Public Utilities (MDPU) and the Massachusetts Department of Public Safety who regulate movers and warehousemen respectively here in the Commonwealth. The key issues are consumer protection and public safety.

Since the deregulation of the moving industry, it is far easier to become a mover and consumers may be at risk when choosing a moving company.

Since moving or storing household belongings is not something that is often done, choosing a legitimate and trustworthy mover can be difficult. A large Yellow Pages ad or the lowest price is too often the deciding factor in making your decision. This can be a big mistake.

The pamphlets, Moving within Massachusetts and Placing a Value on your Household Possessions, which are available from our member’s, help people to make an informed decision when choosing a mover. These pamphlets are available free of charge and are also contained in this website. You are encouraged to read them carefully.

If a consumer is interested in the complaint record of a mover, they can contact the MDPU, Transportation Division, at 617-305-3559.

When moving a family, it is of particular importance to plan well in advance and to include all family members in the process. Young children are often not apart of the process and are confused by all the activity. Let them help with as many details as possible. Publications are available on the subject of moving with children and most professional movers have access to hand out material.

Professional movers also can supply you with handy tips on packing and storage, as well as a checklist on what to do before, during, and after your move. Determining the value of your belongings and documenting that value with your mover is of primary importance; accidents or damage can, on occasion, happen and you want to make certain you are properly covered. Your mover should explain the options available and provide a clear understanding of these choices. A written estimate, inventory, and bill of lading are important documents that should not be overlooked.

When moving with children, many people move during the summer months when schools are closed. This can be a mistake since children generally adjust better when moving during the school year. They make new friends quicker and become involved rather than being around the new home with "nothing to do".

Try and stay away from moving at the end of the month since this is the busiest time for movers. It is also the time when most problems or issues seem to occur. The last weeks of the summer months are the busiest times of the year and should be avoided if possible. Ask your mover what you can do to make your move easier and less stressful. Plan your move well in advance.

Choose your mover with care and caution and, by all means, use a licensed MMA member listed in this website!

MMA Members adhere to a Code of Ethics.

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